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Field Service Engineer
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Technical Support Level 2 IT Helpdesk Engineer
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Technical Support Desktop
Hours: Full Time
Job Location: Cooley, Co. Louth
Salary: Negotiable
Job Description: Our client is an established Irish company with international markets. Today, they urgently have an IT Computer job, in their offices in Cooley, County Louth, for an experienced "hands on" Technical Support Desktop Computer Engineer for a very.
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| Job Title: |
Technical Support Level 2 IT Helpdesk Engineer |
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Job Category:
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IT [ View All IT Jobs ] |
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Job Reference:
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Jobshop - 15420-July1 |
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Job description:
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 Exact Address of Job
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Technical Support Level 2 IT Helpdesk Engineer Technician. West Dublin.
Leading established IT solutions Networking Services company, based in the West Dublin Area, & easy to get to with public transport urgently right now need to expand & hire an experienced Technical Support Level 2 IT Helpdesk Engineer Technician, (Salary Euro 27,000 - 35,000), for a very interesting Technical Support (Level 2 skills needed) IT job, where you will learn & increase your IT experience, & skills, & you will get serious training both on the job & later through training courses.
This position is one of the better Techical Support Help Desk IT Support Engineer Dublin jobs on offer right now, & is certainly top of the list.
If you have proven Technical Supoprt (level 2 technical support) IT Engineer experience with Windows Microsoft experience, & legal to work in Ireland, this postion maybe of interest to you. Please check you have the required IT Support Engineer 2nd Level Techincal Support Engineer experience below, & if you do, today email your CV to Gerry Nolan at Net Nation International today. jobs (at) netnation.ie
Key Duties and Responsibilities 2nd Level Techincal Support Engineer Helpdesk.
• Providing IT technical support to clients via remote, telephone and email
• Logging calls into our call management system
• Following all documented processes and procedures
• Determining priority of calls
• Analysis of issues and problem solving
• Escalating calls to field service engineers where necessary
• Take responsibility for issues logged and ensuring resolution
• Carrying out other tasks as required
Experience with most of the following is required and training will be provided for the remainder
• Windows 2000,XP & 2003
• Windows 2003 SBS Server / 2003 Server
• Microsoft Exchange
• Microsoft Active Directory
• Printer / Scanner setup and configuration
• Desktop Hardware setup and upgrades
• Server & User Management
• Ghost
• Microsoft Office
• Anti-Virus Software
• VPN Software
• Symantec Backup Solutions
• Internet, DNS etc..
• Firewalls & routers
• Networking cabling and switches
• Previous experience with an IT service provider would be advantageous.
Technical Support Helpdesk IT Engineer Computer Skills You need, check this...
• Excellent fault-finding and trouble shooting skills
• Excellent customer care skills
• Fluent English both written and verbal
• Strong written and verbal communications skills
• Ability to prioritise and act on own initiative.
You must have legal status to work in Ireland right now to apply for this position & West Dublin for a Technical Support IT Job for you must be a good location.
If your experience in Techincal Support/Help Desk/IT Support Engineer is what our client needs, & you fill your experience is a match, today email your CV to Gerry Nolan at Net Nation International today. jobs (at) netnation.ie
When you email your CV to Gerry Nolan at Net Nation, please in your email Subject Line, use Job Ref 15420 Technical Support West Dublin. |
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Questions for jobseekers:
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Language requirements:
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Employment type:
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Salary:
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€ 25000-35000 |
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| Other Information |
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Degree:
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Third Level Certification |
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Experience (year):
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2-3 |
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Job Location:
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West Dublin - Dublin West |
| Benefits and Other Informations: |
Bonus
Company Vehicle
Educational assistance
Expenses
Laptop
Life Assurance
Mobile phone
Parking
Pension
Permanent Health Insurance |
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Post Date:
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23/07/2010 |
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| Contact Information |
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Company:
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Net Nation IT Jobs Recruitment |
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Contact Name:
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Gerry Nolan |
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Contact Email:
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jobs@netnation.ie |
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Contact Phone:
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01 440 3877 |
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